Privacy Policy
How transfermeshorg handles your information and protects your trading education data
Last Updated: January 15, 2025
Who We Are and What This Covers
We're transfermeshorg, a trading education platform based in South Korea. This policy explains what personal information we collect, why we need it, and how we keep it secure. If you're browsing our site, signing up for courses, or reaching out to us, this applies to you.
Our business operates from 12 Seocheonseo-ro 15 1-chung, Giheung-gu, Yongin-si, Gyeonggi-do, South Korea. We comply with South Korean Personal Information Protection Act (PIPA) as well as international data protection standards for our global audience.
Information We Collect
What You Give Us Directly
When you interact with our platform, you share certain details with us. This might happen when you're signing up for our learning programs, downloading resources, or getting in touch.
- Name and contact details (email address, phone number if you provide it)
- Trading experience level and learning goals you share during registration
- Payment information when enrolling in programs (processed through secure third-party providers)
- Messages you send us through contact forms or email correspondence
- Course progress data and quiz responses during your learning journey
Information We Collect Automatically
Like most websites, we gather some technical information when you visit. This helps us understand how people use our site and where we can improve.
- IP address and approximate location (country/city level, not your exact address)
- Browser type, device information, and operating system
- Pages you visit on our site and how long you spend there
- Referral source (where you came from before landing on our site)
- Session data and timestamp information
About Cookies: We use cookies and similar tracking technologies. Some are essential for the site to function. Others help us analyze traffic patterns and remember your preferences. You can control cookie settings through your browser, though disabling some may affect your experience.
How We Use Your Information
We're not in the business of collecting data just to have it. Everything we gather serves a specific purpose related to providing quality trading education.
Primary Purposes
- Delivering course materials and managing your enrollment in learning programs
- Responding to your questions and providing customer support
- Processing payments and maintaining transaction records
- Sending important updates about courses you've enrolled in
- Improving our educational content based on how students interact with materials
- Preventing fraud and maintaining platform security
Marketing Communications
We'll occasionally send information about new courses or resources that might interest you. But here's the thing — you're in control. Every email includes an unsubscribe option, and we respect that choice immediately. We won't sell your email to other companies or flood your inbox.
How We Share Information
We don't sell personal data to third parties. Period. However, running an online education platform means working with certain service providers who help us operate.
Service Providers We Work With
- Payment processors who handle transactions securely
- Email service providers for course communications
- Cloud hosting services where our platform lives
- Analytics tools that help us understand site usage patterns
These partners only access information necessary to perform their specific functions. They're contractually obligated to protect your data and can't use it for their own purposes.
Legal Requirements
Sometimes we're legally required to share information — responding to valid legal requests, enforcing our terms, or protecting someone's safety. We'll only do this when genuinely necessary and will notify you unless prohibited by law.
Your Rights and Control
Your data belongs to you. We're just holding it temporarily to provide our services. Under South Korean PIPA and international data protection standards, you have several rights.
Access Your Data
Request a copy of all personal information we hold about you. We'll provide it in a readable format within 10 business days.
Correction Rights
Found an error in your account details? Let us know and we'll fix it promptly. You can update most information directly through your account settings.
Data Deletion
Want us to delete your account and associated data? We'll honor that request, though we may need to retain certain records for legal compliance.
Processing Restrictions
You can ask us to pause processing your data in certain circumstances, like if you're disputing its accuracy.
Data Portability
Request your data in a structured, commonly used format that you can transfer to another service.
Withdraw Consent
Change your mind about marketing emails or optional data collection? You can withdraw consent anytime without affecting your access to courses.
To exercise any of these rights, contact us at info@transfermeshorg.com. We'll respond within 10 business days and won't charge you unless your request is clearly unfounded or excessive.
How We Protect Your Information
Security isn't just a checkbox for us. We take reasonable measures to protect your data from unauthorized access, alteration, or destruction.
- SSL encryption for all data transmitted between your browser and our servers
- Regular security audits and vulnerability assessments
- Access controls ensuring only authorized personnel can view personal data
- Secure password requirements and account protection measures
- Regular backups stored in secure, encrypted environments
That said, no online system is 100% impenetrable. We do our best to protect your information, but we also recommend you use strong passwords and keep your login credentials private.
Data Retention
We don't keep information longer than necessary. How long we retain data depends on its purpose and legal requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information | Duration of account plus 1 year | Service delivery and support inquiries |
| Transaction records | 5 years | South Korean tax and accounting laws |
| Course progress data | 2 years after course completion | Certificate verification and support |
| Marketing consent records | Until consent withdrawn | Compliance with communication regulations |
| Website analytics | 26 months | Understanding long-term usage patterns |
After these periods, we either delete your information or anonymize it so it can no longer identify you personally.
International Data Transfers
Our primary servers are located in South Korea, but some service providers we use operate globally. This means your data might be processed in countries with different data protection laws than South Korea.
When we transfer data internationally, we ensure appropriate safeguards are in place — typically through standard contractual clauses approved by data protection authorities. We only work with providers who commit to maintaining adequate security standards.
Children's Privacy
Our trading education services aren't designed for anyone under 18. We don't knowingly collect information from minors. If you're a parent who discovers your child has provided us with personal information, please contact us immediately and we'll delete it.
Changes to This Policy
We might update this privacy policy occasionally — usually when we add new features or adjust our practices. When we make significant changes, we'll notify you via email or a prominent notice on our website.
The "Last Updated" date at the top tells you when we last modified this policy. We encourage you to review it periodically, especially before sharing new information with us.
Third-Party Links
Our website might contain links to external resources — trading platforms, news sites, or educational materials. We're not responsible for the privacy practices of these third-party sites. When you click away from transfermeshorg.com, their privacy policies apply, not ours.
South Korea Specific Provisions
As a company operating in South Korea, we comply with the Personal Information Protection Act (PIPA). Here are some specific aspects that apply:
- We've appointed a Chief Privacy Officer responsible for data protection compliance
- Personal information processing is limited to the purposes outlined in this policy
- We maintain technical, administrative, and physical safeguards as required by PIPA
- You have the right to file complaints with the Personal Information Protection Commission if you're unsatisfied with how we handle your data
- We provide damage relief mechanisms in cases of data breach or misuse
For Korean residents specifically, you can also contact the Korea Internet & Security Agency (KISA) at privacy.kisa.or.kr for additional support regarding personal information protection.
Questions or Concerns?
If something in this policy isn't clear, or you want to exercise your data rights, reach out to us.
Email: info@transfermeshorg.com
Phone: +82 62 971 8964
Address: 12 Seocheonseo-ro 15 1-chung, Giheung-gu, Yongin-si, Gyeonggi-do, South Korea